Balance Transfer (BTR) Procedures

Balance Transfer (BTR) Procedures

New Process

* From now on new subscribers don't have to follow the following process, they will have a built in option for balance transfer in their new SIM.
* Existing subscribers will not get built in facility in their SIM unless and until they change their SIM.

New Balance Transfer Process

Transfer Balance-> Give Receiver's Mobile Number -> Confirm Mobile No -> Give Amount -> Confirm Amount -> Give PIN

New Pin Change Process

Give Old PIN-> Give New PIN-> Confirm New PIN Register

To Register

  1. Go to create new message option and type REGI.
  2. Then send the message to 1000.
  3. Subscribers will receive a confirmation message where the PIN code number for balance transfer will be given.

To Transfer Balance

  1. Go to create new message option and type BTR(space)****(PIN)(space)0171***(mb no)(space)100(amount).Never type any dot or Tk. or 00 after the amount figure
  2. Then send the message to 1000.
  3. Subscribers will receive a confirmation message mentioning that the amount has been transferred successfully. With this their current balance after the transfer will be also shown.
 Receiver of the balance will also get a message mentioning that he/she has received balance in his/her account and his/her current balance will be shown.

To Change PIN

  1. Go to create new message option and type CPIN (space) OLDPIN (space) NEWPIN (space) NEWPIN.Example: CPIN 1234 4321 4321
  2. Then send the message to 1000.
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Exciting Bundle Offer at 10 Tk !!

Exciting Bundle Offer at 10 Tk !!
Now you can get 25 minutes talktime, 25MB data, 25 SMS and 25 MMS only @ 10 taka.  To activate the offer, dial *5000*74# and start enjoying.
Exciting Bundle Offer at 10 Tk !!
  • All GP prepaid customer can avail the offer
  • To buy the bundle customer needs to dial *5000*74#
  • 10 taka + 3% Supplementary Duty (SD) and 15 % VAT.
  • After purchase the pack, customer will get 25 GP-GP minutes, 25 Any net SMS, 25 GP-GP MMS and 25 MB Internet for 2 days
  • To check, customer needs to dial for GP-GP Minute: *566*22#, Any Net SMS: *566*18#, MB: *566*10#, On-net MMS: *566*14#.
  • The minutes purchased can be used for any GP numbers including F&F & Super F&F  as well for 24 hours
  • MMS will be applicable for GP-GP only
  • SMS will be applicable for Any-net
  • Within the validity period if customer purchases another bundle, then the validity of bundle will be extended accordingly from the day of purchase and previous volume will be added on.
  • Multiple purchase is possible.
  • “My Zone” Customer can also avail the offer. However, My Zone discount will be applicable after consumption of the bundle minutes.
  •  If customers crosses Free volume  within the validity, they will be charged as Tk0.01/10KB till expiry date upto 200MB
  • To check  Internet volume dial *567#
  • Unlimited and Smart Plan users will not be able to opt in to this campaign until they deactivate their packages
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Social Packs Grameenphone

Social Packs Grameenphone
Grameenphone brings 4 new Social Packs to make your socialization even more convenient!
Social Packs
Customers can enjoy
 unlimited Facebook, Messenger and ComoYo from these packs and they can choose validity according to their convenience.
 
Pack
Validity
Price
FUP Volume
Activation Code
Facebook 1 Days
1
1
20MB
*5000*19#
Facebook 7 Days
7
5
40MB
*5000*20#
Facebook 14 Days
14
9
60MB
*5000*21#
Facebook 28 Days
28
15
100MB
*5000*22#
·         Available only for prepaid customers
·         3% Supplementary Duty (SD) and 15 % VAT on price inclusive of SD will be applicable on the price mentioned above
·         Dial *567# to know the internet balance 
·         Customers will be able to access facebook.com, Facebook Messenger, & Comoyo through the social packs.
·         Customers need to access the aforementioned utilities through regular Facebook &  Facebook Messenger applications (Java, iOS, Android), through the mobile site (m.facebook.com), www.facebook.com & Comoyo applications.
·         To download comoYo, please search comoYo in Google Play or go to the link: http://www.comoyo.im/gp
·         Usage outside of facebook.com, Facebook Messenger and Comoyo will be charged at the rate of BDT 0.01/10KB. 15% VAT applicable. Extra usage fee will be capped at BDT 200.
·         Customers can dial 121 for further customer support


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GP 100 MB Internet at Tk 15!

GP 100 MB Internet at Tk 15!
To make your Puja holidays more enjoyable,
Grameenphone is now giving 100MB data for only 15 taka.  So why wait? Hurry up and Dial *5000*110# to opt in!


Terms & Conditions:

·         100MB data volume validity is 2 days
·         Applicable for GP Prepaid customers only; 
·         Offer valid Until further notice 
·         Price: Tk 15 + SD & VAT  
·         To know your internet volume please dial: *567# 
·         Opt in USSD Code : *5000*110#


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BANGLALINK MY OFFER DIAL *7323# AND FULLFILL TARGET TO ENJOY UP TO 200 % BONUS.

BANGLALINK MY OFFER DIAL *7323# AND FULLFILL TARGET TO ENJOY UP TO 200 % BONUS.
my offer
 

banglalink’s advanced intelligent network understands the offer you require. dial *7323# to get your daily ‘my offer’ and fulfill an easy target to enjoy up to 200 % internet and talk time bonus.

offer details
daily customized offers for every banglalink customer will be applicable (except post-paid, pco and e-voucher)
bonus minutes under this offer can be used to call any banglalink number during 8am – 4pm (except fnf and super fnf) and bonus internet under this offer can be used at any time with 2 days validity
to check bonus dial *121*7*5#


different people have different needs; people always want surprises in their daily life. to make these surprises more than just surprises, we came up with a new service named "my offer". type ‘mo’ & send a free sms to 7323 to receive the surprise offers everyday.


*there will be customized offer for every banglalink customer (exceptpost-paid, pco and e-voucher) every day.
*customer need to fulfill the usage/recharge or other condition mentioned in the reply sms on that day to avail the incentive.
*bonus min under this offer can be used to any non-fnf banglalink number during 9 am- 5 pm with 1 day validity.
* bonus talk-time under this offer can be used to any non-fnf banglalink number during 9 am- 5 pm with 1 day validity. to check bonus customer need to dial *124*3#.

*special tariff under this offer will be applicable only on that day after using the required amount and vat applicable on the required usage amount.
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HOW TO GET GRAMEENPHONE TK. 100 EMERGENCY BALANCE

HOW TO GET GRAMEENPHONE TK. 100 EMERGENCY BALANCE
Now GrameenPhone Offer Emergency Balance Upto Taka 100 for their customers.Every customer will not get taka 100 emergency balance. The amount will deducted from your recharge. Dial *577*12# to know how much you will get Emergency Balance.

 



Trams & condition for GP Emergency Balance:

* All GP customer are allowed for the Emergency Balance.
* Every customer will get minimum TK. 10.
* This balance is similar to main balance.
* To get emergency balance dial *10101*1#
* Validation 30 days
* Dial *566*28# to know emergency balance.
* Without valid main account, you are not applicable for emergency balance.
* All package, service & traffic will remain unchanged.
* VAT applicable.

enjoy GP Emergency Balance


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55 Taka Cricket Scratch Card

55 Taka Cricket Scratch Card
cricket_merchandize_fb_20__
Customers have to recharge 55tk cricket scratch cards to get an opportunity to win different cricket gifts. There are 11 different versions of the 55tk scratch cards with 11 different national team cricketer names. On matching unique sets of scratch card, customers can win different gifts (until stocks last).

With every 55tk scratch card, they will get a collectible player’s card. 

Gifts
 
1. Match 3 unique scratch cards for a Cap.
2. Match 7 unique scratch cards for a Mini Autographed cricket bat.
3. Match 11 unique scratch cards for the combo of Backpack + Jersey + Meet Mashrafee.

Gift Availability
 
- Robi subscribers can purchase mentioned scratch card from retail points but redeem the gifts at Robi Walk in Center (WIC) and Robi Sheba Points (RSP) by submitting used scratch cards
- Gift distribution may take a maximum of 48 hours after submission of used scratch card sets
- The third gift (of meeting Mashrafee) will be provided after campaign period ends and will be suitably communicated before delivery. 
Customers have to come to WIC & RSP with their 11 card set, show the set and leave their contact name along with contact number and address to be informed of date and time of the aforementioned gift giving. Customers have to retain the 11 card set so that they can claim later when they are contacted to meet Mashrafee.

Bonus Usage, Validity & Query
 
- Each set has to have Mashrafee scratch card 
- Sets have to consist of unique player’s scratch card
- Customers have to submit scratch card and not the player card to be eligible for gifts 
- The scratch card has to be in mint condition; it cannot be torn, damaged or  illegible in any way
- It has to be a used scratch card with the 16 digit number clearly legible and visible
- The final decision of eligibility for gift lies with Robi
- Robi employees, vendors, agencies or any affiliates of Robi, along with their family members will not be eligible for these gifts

Other Conditions
 
- Customer remains in default tariff and package
- The recharged 55 tk will be added to customer’s account balance
- Validity of scratch card amount (BDT 55) will be 60 days from the recharged date
- Robi holds absolute right over changing/ modifying/ closing this offer at any point of time without notice
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